Frequently Asked Questions

Skilled Nursing Unit

Do I need an appointment to tour the facility?

No appointment is necessary and you may visit any time Monday through Friday between the hours of 7am to 2:30pm.

Do you have a Dementia/Alzheimers unit?

No, however, we do admit residents with varying degrees of Dementia and Alzheimers and the admission would depend on our ability to provide quality care for that resident. That would be assessed during an admissions interview.

Do you have private rooms available?

There are both private and semi-private rooms on the Skilled Nursing unit. That is not a guarantee of availability at the time of admission but we do our best to accommodate the wishes of the resident as soon as possible.

What is your admission process?

First, the application must be filled out completely. If the applicant is in the hospital or another skilled nursing facility please have them fax the medical records for review by the admissions committee. Hospital records allow us to determine if the applicant qualifies for skilled nursing and if we can provide the appropriate level of care. If the applicant is at home, once the application has been received, we will schedule a visit to determine the level of care necessary.

Personal Care

Do I have to be able to walk to be admitted to Personal Care?

You must be able to walk freely within your room and to your bathroom without assistance. The use of walkers is welcome.

Will some one assist me with dressing?

Yes. We have Personal Care Assistants who will assist you.

Can I bring my own furniture?

The rooms are fully furnished as well as having a wall mounted flat screen TV.

Do you have a doctor?

You can use your Doctor or you have the opportunity to have the Facility Medical Director see you here.

Who pays for my medication?

While the nursing staff at Mercy Center Personal Care will assist you in obtaining and administering your medications, the responsibility for their cost remains yours

How would I get to my appointments?

We have a medical transportation department that can schedule your transportation needs to and from your appointments.

Can I stay in my room for my meals?

We give you the option of having breakfast served to you in your room each morning, but then would like for you to visit the self-serve or waiter/waitress dining rooms for other meals.

What does a room look like and what is in the room?

The rooms are all private with a twin bed, locking night stand, and dresser, desk, a desk chair, a recliner and 3 lamps.

A private resident room in the Personal Care wing

Do I lock my door?

You will be provided a key to your room for your security.

How do I get help if I need it?

We provide all residents a wireless call system button which you can press to alert the staff that you need assistance.

Are there Activities?

Yes. We have an Activities Department that provides activities each day, featuring live entertainment, crafts, music therapy, games, holiday entertainment, memory fitness, and exercise therapy.

Can I get therapy there?

Yes. We provide licensed Physical, Occupational, and Speech therapy.

Do you accept insurance payment?

While we do accept insurance, decisions are made on a case-by-case basis.

Mercy Center Nursing Unit Serves Those In Need.

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